Re: Facing issues in crystal reports while download and on Navigation buttons

Use the below entries for your web.xml

<context-param>

  <param-name>crystal_image_uri</param-name>

  <param-value>crystalreportviewers</param-value>

  </context-param>

<context-param>

  <param-name>crystal_image_use_relative</param-name>

  <param-value>webapp</param-value>

  </context-param>

<servlet>

  <servlet-name>CrystalReportViewerServlet</servlet-name>

  <servlet-class>com.crystaldecisions.report.web.viewer.CrystalReportViewerServlet</servlet-class>

  </servlet>

<servlet-mapping>

  <servlet-name>CrystalReportViewerServlet</servlet-name>

  <url-pattern>/CrystalReportViewerHandler</url-pattern>

  </servlet-mapping>

Thanks,

Prithvi