Hi Ludek,
I've determined the source of my problem to be that the version of Crystal Reports 2013 that I have shipped with incompatible versions of Apache Rampart and Apache Axis2. The version I see in the \SAP BusinessObjects Enterprise XI 4.0\java\lib\external\axis2 directory is 1.6.2 for Apache Axis2. The version of Rampart from the \SAP BusinessObjects Enterprise XI 4.0\java\lib\external directory is 1.3.0. These two are not compatible and we need Apache Rampart 1.6.2.
I found this other thread you are involved in Crystal Reports 2013 - SP2 availability where another user is also trying to get SP2. Can you please let me know when it is available or if you can determine which versions of Apache Rampart/Axis2 are present in the service pack. Finally I get "You don't have permission to access /a:328ro3/MyAttachments/6e331823-b955-4acf-9b6c-6d036ba923d7/ on this server." when trying to access the link to SP2 from the aforementioned thread.
Thanks!
Jeff